Overview
Overview
Automatically scan and diagnose your entire web environment to help maintain brand consistency, usability and compliance standards with Accenture’s Digital Diagnostics.
Your Digital Immune System
Protecting your digital environment, web privacy and web standards implementation is about protecting your brand. Digital Diagnostics scans for things that cause customers to click away––taking their money with them, such as broken links, slow loading pages, unencrypted forms collecting personally identifiable information, and potential compliance issues with Web Content Accessibility and Section 508 of the Americans with Disabilities Act.
This solution also scans for other invisible technical issues that make online properties hard to find, use and manage including problems with web analytics implementations, missing meta tags, search engine optimization (SEO) issues and redundant content.
Download PDF: Digital Diagnostics brochure . [PDF, 2.1MB] | PDF Help
Features & Benefits
Features & Benefits
Product Features:
- Standard Reports. Analyze more than 130 metrics and create custom reports from saved searches.
- Intelligent Scanning Agent. Do a full and complete scan of a web environment.
- Spatial Database. Preserve the relationships of pages, images, javascripts, stylesheets, flash files and links to external web content. No relational data tables or table joins are used.
- Multi-Variant Search. Support both broad and precise ad hoc searches and create custom reports from saved searches.
- Blueprinting. Perform “what-if” data analyses.
- Issue Management. Assign issues and track progress.
- Standards Implementation Capability. Specify what standards and thresholds are acceptable, automate and monitor compliance to specified standards across all web properties—regardless of location, language, content owner or web server.
Product Benefits:
Our solution can help you to:
- Implement and manage to defined standards for web properties that impact site effectiveness, visits, conversions, customer experience, and operations and maintenance costs.
- Reduce abandonment from a business website by improving initial load time.
- Improve search ranking, reduce bounce rates and increase traffic by diagnosing and addressing search optimization issues.
- Increase productivity through automated scans and diagnosis of website data quality, site quality, and compliance issues. Focus on fixing, not finding.
- Reduce costs associated with site inventories required to support website migration, audit or compliance initiatives.
- Reduce compliance verification costs associated with web privacy, disclosure and other legislatively mandated requirements
Client Successes
Client Successes
The Centers for Medicare and Medicaid Services: Improving Compliance, Driving Value
The Centers for Medicare and Medicaid Services (CMS) engaged Accenture to help make its expansive network of web content compliant with the US Rehabilitation Act. This legislation requires electronic and informational technology from federal agencies to be fully accessible to people with disabilities. Accenture’s Digital Diagnostics software increased the speed, efficiency and flexibility of this otherwise time-consuming task so CMS staff could meet the mandate while focusing on higher-value activities. Read more.
Fortune 500 IT Company: Standing Apart from the Crowd
Implementation of regularly scheduled, automated diagnostic scans of a Fortune 500 IT company’s global network of websites identifies performance barriers, supporting and informing a continuous improvement program. Accenture’s proprietary technology boosted site visibility from 5 million to more than 20 million pages and contributed to improved overall site quality by more than 20 percent over baseline results.
Leading Food and Beverage Company: Remaking Digital Marketing
Accenture helped a leading food and beverage company improve its digital marketing efforts for three of its flagship brand websites. By identifying the right sets of web metrics, performance standards and design quality indicators, implementation issues for subsequent initiatives were reduced by an average of nearly 50 percent.
Fortune 500 Department Store: Searching for Success
Asked to help improve a Fortune 500 department store chain’s organic search ranking, as well as site performance and user experience, Accenture performed extensive diagnostic assessments and quickly prioritized the most pressing issues. The new standards and improved processes that we quickly developed and introduced improved search engine rankings by more than 200 percent.
Leading Bank and Financial Services Company: Saving Money, Lowering Risk
One top bank and financial services corporation turned to Accenture to automate its online compliance verification process. By automating the checking of more than 80 percent of the complex compliance rules, Accenture is saving the bank thousands of dollars a month. Moreover, Accenture is helping to mitigate potential risks for the bank and its customers with more thorough validation of security measures and advanced issue management capabilities.
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